ACTIVITY ID: 24156
Coaches should use a variety of open-ended questions to engage staff members in reflective dialogue. Using a variety of open-ended questions helps the learner to reflect on their current knowledge and practices, the outcomes of new practices implemented, and what went well or needs support. Use the example questions below to encourage reflection and support your coaching conversations with staff members.
Types of open-ended reflective questions includes awareness questions, analysis questions, alternatives questions, and action questions.
Awareness questions ask the learner to reflect on what he or she already knows or is doing. They are typically who, what, when and where questions.
Analysis questions ask the learner to compare the current knowledge, skills, outcomes to desired knowledge, skills, outcomes.
Alternative questions ask the learner to reflect on possible ways to achieve desired outcomes.
Action questions ask the learner to reflect on what actions he or she will take to achieve the desired outcome.