Communication: An Introduction
Communication is essential to the success of your program. To help facilitate communication, you must use communication systems that meet the diverse needs and preferences of the individuals in your program. This lesson will introduce you to the concept of communication and provide an overview of different communication methods and styles.
Communicating With Families
Effective communication is essential to your success as a manager. Communicating effectively with families keeps everyone informed, reduces conflict, and reduces administrative burdens for you and your staff.
Communication: Children and Youth
As a manager, it is your responsibility to ensure that your staff have a working knowledge of communication milestones for children and youth, as well as have the skills to create environments and experiences that support communication competence.
Communicating With Staff
Effective communication is essential to your success as a manager. Communicating effectively with staff members clarifies expectations, seeks staff feedback, and includes feedback in decision making that increases job satisfaction. When everyone knows program expectations and receives regular performance feedback, program goals can be achieved. This lesson will provide you with strategies for using communication to inform, motivate, coach, and resolve conflict with staff.