All logged-in users except Direct Care users are auto-certified and receive course completion certification once all lessons in the respective course are complete. Direct Care staff members require a Training & Curriculum Specialist or Program Manager to certify approval of each lesson and course completed.

To learn more about obtaining a certificate as a Direct Care User, see DC: Lesson Approval and Certification.

To learn how to certify one of your staff member's courses, see Approving & Certifying User Progress.

Certificates include the date of issue, course name, service, clock hour count and the name of the supervisor or trainer that certified the course. Certificates also include a unique ID code. 

Certificates cannot be modified or rescinded after they are issued.